Your privacy matters to us. This Privacy Policy explains in plain terms exactly what personal data bv9999 collects, why we collect it, how we protect it, and what rights you hold over your own information as a player in Bangladesh.
About This Policy: This Privacy Policy ("Policy") applies to all personal data processed by bv9999 ("bv9999", "we", "us", "our") in connection with your use of the bv9999 website located at bv9999.club and all associated services. By creating an account or continuing to use the bv9999 platform, you acknowledge that you have read and understood this Policy.
bv9999 is committed to protecting the privacy and personal data of every player who uses our platform. We recognise that the personal information you share with us — including your identity, financial details, and gaming activity — is sensitive, and we take our responsibility to handle that data with care and integrity seriously.
This Policy sets out, in clear and accessible language, the types of personal data we collect from players based in Bangladesh and elsewhere, the purposes for which we use that data, the third parties with whom we may share it, the safeguards we apply to keep it secure, and the rights you hold in relation to your own information. It should be read alongside our Terms & Conditions and our Responsible Gaming page, both of which contain additional information relevant to your use of bv9999.
If you have any questions about how bv9999 handles your personal data, or if you wish to exercise any of your data rights, please contact our Data Support team. Our contact details are set out in Section 14 of this Policy.
bv9999 collects the following categories of personal data from players and prospective players. Not all categories apply in all circumstances — the specific data collected depends on the nature of your interaction with the platform.
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full name, date of birth, National ID number, passport number | Account registration and KYC verification |
| Contact Data | Mobile number, email address, city of residence (e.g., Dhaka, Chittagong, Sylhet) | Account registration and profile updates |
| Financial Data | bKash account number, Nagad account number, Rocket number, Upay number, Visa/Mastercard last four digits, Dutch-Bangla Bank account reference | Deposit and withdrawal transactions |
| Transaction Data | Deposit amounts, withdrawal amounts, bonus credits, wagering history, win/loss records — all denominated in BDT (৳) | Ongoing platform use |
| Technical Data | IP address, browser type and version, device type, operating system, session duration, time zone (Bangladesh Standard Time, UTC+6) | Each platform visit, automatically |
| Usage Data | Pages visited, games played, features accessed, click paths, search queries within the platform | Each platform visit, automatically |
| Communications Data | Support chat transcripts, emails sent to [email protected], feedback submissions | When you contact bv9999 support |
| Responsible Gaming Data | Deposit limits set, session timer preferences, cooling-off requests, self-exclusion status | When you configure responsible gaming tools |
bv9999 does not collect or store full payment card numbers, CVV codes, or mobile wallet PINs. All payment processing is handled by certified third-party payment processors via encrypted channels. bv9999 receives only a tokenised reference sufficient to process future transactions.
bv9999 collects personal data through the following channels and mechanisms:
bv9999 uses the personal data we collect for the following purposes. Where a purpose requires a specific legal basis, that basis is identified in Section 5.
bv9999 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. All account suspension decisions based on fraud or Terms violation flags are reviewed by a member of the bv9999 compliance team before action is taken.
bv9999 processes your personal data on one or more of the following legal bases, depending on the purpose of the processing:
bv9999 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the limited circumstances described below:
All third-party processors engaged by bv9999 are contractually bound to process personal data only on bv9999's documented instructions, to apply appropriate technical and organisational security measures, and not to transfer data outside agreed boundaries without prior authorisation.
bv9999 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device by a website you visit. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Maintain your login session, enforce security controls, remember responsible gaming settings, process transactions | No — essential for platform function |
| Performance / Analytics | Collect aggregated data on page visits, load times, error rates, and feature usage to improve platform performance | Yes — consent required |
| Functional | Remember your language preference, display settings, and recently played games | Yes — consent required |
| Marketing / Targeting | Deliver personalised promotional offers and measure the effectiveness of marketing campaigns | Yes — consent required |
You may manage your cookie preferences at any time via your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of the bv9999 platform and may prevent you from logging in or completing transactions.
bv9999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Where data is retained beyond the period of active use for compliance or legal purposes, access is restricted to authorised compliance personnel only and the data is not used for any commercial purpose.
bv9999 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or disclosure. Key measures include:
Despite these measures, no internet-based platform can guarantee absolute security. You play an important role in protecting your own data by using a strong unique password, enabling two-factor authentication where available, and notifying [email protected] immediately if you suspect unauthorised access to your account.
As a bv9999 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at the details in Section 14. We will respond to all verifiable requests within 30 days.
We may need to verify your identity before processing a data rights request. This is to protect your privacy and ensure that your data is not disclosed to an unauthorised third party. Requests that cannot be verified may be declined.
The bv9999 platform is strictly intended for adults aged 18 and above. bv9999 does not knowingly collect personal data from any person under the age of 18. If we become aware that an account has been registered by or on behalf of a minor, we will immediately suspend the account, delete all associated personal data to the extent permitted by AML obligations, and take appropriate steps under applicable law.
Parents and guardians are responsible for monitoring their children's use of internet-connected devices and ensuring that minors cannot access the bv9999 platform. We strongly recommend the use of parental control software on shared devices. If you believe a minor has created a bv9999 account, please notify us immediately at [email protected].
The bv9999 platform may reference third-party game providers, payment processors, or service partners by name. Where any such reference includes a link, please be aware that bv9999 does not control the privacy practices of third-party websites or services. This Privacy Policy applies solely to data processed by bv9999 in connection with the bv9999 platform. We encourage you to review the privacy policies of any third-party services you use in connection with your bv9999 account.
bv9999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Where changes are material, we will provide at least 7 days' advance notice by posting a prominent notice on the bv9999 platform and, where practicable, notifying registered players via the email address on their account.
The effective date at the top of this Policy indicates when the current version came into force. Your continued use of the bv9999 platform after the effective date of any amended Policy constitutes your acceptance of the revised terms. If you do not agree with an amendment, you should cease using the platform and contact [email protected] to request voluntary account closure.
We maintain an archive of previous versions of this Policy. If you require a copy of a prior version for reference, please contact our support team with the relevant effective date.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how bv9999 handles your personal data, please contact our Data Support team. We are available 24 hours a day, 7 days a week, 365 days a year — including all Bangladesh public holidays.
Support email (plain text — not a clickable link):
Live chat is available from within the bv9999 platform after logging in to your account. Response times via live chat are typically under 5 minutes during normal operating hours (Bangladesh Standard Time, UTC+6). Email responses are delivered within 24 hours.
We take all privacy complaints seriously and will investigate each one thoroughly. If you are not satisfied with the outcome of a complaint, you may refer the matter to an appropriate data protection authority or seek independent legal advice.
bv9999 will never contact you by email, SMS, or phone to ask for your password, PIN, or full payment card details. If you receive any communication purporting to be from bv9999 that requests this type of sensitive information, please report it to [email protected] immediately — it may be a phishing attempt.
Six core pillars that define our approach to data privacy and security for every player on the bv9999 platform.
Every byte of data transmitted between your browser and bv9999 — including login credentials, payment details, and support conversations — is protected by industry-standard 256-bit SSL/TLS encryption. Your connection is always secure.
bv9999 verifies the identity of every player before processing withdrawals. Our KYC process uses certified third-party verification partners to confirm your identity documents — protecting both you and the platform against fraud and identity theft.
We collect only the data we genuinely need. bv9999 never stores full payment card numbers, CVV codes, or mobile wallet PINs. Financial credentials are handled exclusively by certified payment processors via encrypted tokenisation.
bv9999 does not sell, rent, or trade your personal data to third parties for commercial purposes — ever. Your data is shared only with the specific service providers (payment processors, KYC partners, fraud tools) that need it to operate your account.
You hold the right to access, correct, delete, and port the personal data bv9999 holds about you. Submit a data rights request to [email protected] and we will respond within 30 days. Your privacy is not just a legal box to tick — it is a player right.
bv9999 sends promotional communications only to players who have given explicit consent. You can withdraw marketing consent at any time from within your account settings or by emailing our support team — with immediate effect, no questions asked.
Our 24/7 support team is ready to help with any data rights request, privacy concern, or account query. Or explore bv9999's full range of games and features — securely, in your own time. 18+ only.